AI answering for plumbing contractors
Burst pipe at 2 a.m.? Covered.
Plumbing emergencies don't wait for business hours. Your AI front desk walks callers to the shut-off valve, gets you on the line for real emergencies, and books everything else.
Emergencies it recognizes out of the box
- · Burst pipe or active flooding
- · Sewage backup
- · No water to the house
- · Water heater leaking
You can add your own. Transfer to your cell, or book the first slot and alert you.
- Ava · AI receptionistThanks for calling Johnson Plumbing, this is Ava. How can I help?
- CallerA pipe burst — there's water everywhere in the laundry room!
- Ava · AI receptionistOkay. First, find the main water shut-off — usually near the water heater or where the line comes into the house — and turn it clockwise.
- CallerOkay… okay, it's off.
- Ava · AI receptionistGood. I'm getting Mike on the line for you right now. What's the address, so I can give it to him?
- Caller1820 West Oak.
- Ava · AI receptionistGot it. Connecting you now, please hold.
Calms the caller first
Tells them where the main shut-off usually is before anything else. Less water damage, happier customer.
Books drains and leaks on its own
Routine calls go straight into open windows with the address and problem already written up.
Quotes only your trip fee
Enter your service call fee and it'll share it. Everything else: “the plumber will quote on site.”
Built for plumbing shops
Speed-to-Lead
Call every web lead back in under a minute.
When someone fills out your website form, your AI receptionist calls them back within a minute, answers questions and books the job.
Photo booking
See the problem before you roll the truck.
Customers text photos of the equipment and the issue after booking. AI reads the brand, model and visible problem so your tech brings the right parts.
Win-back campaigns
Fill slow weeks with customers who already know you.
Seasonal text campaigns to past customers who agreed to hear from you. Replies of YES get open times and book themselves.
Plumbing questions
Will it transfer burst pipes to me?
If you choose transfer, yes — after it's helped the caller find the shut-off. Or it books the earliest slot and texts you.
Can it handle commercial calls?
Yes. Add commercial job types and it books them like any other, or tags them for a callback if you prefer to quote first.
What if the caller is outside my area?
It checks the ZIP against your service area, politely says you don't cover it, and still gives you the message.